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Need some help

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  • Need some help

    For like the past week when i open up my outlook express which is the program i use for emailing, i see all the emails that come in but when i click on them it doesnt show anything. they all show blank pages. and i tried to test so i printed out the email and it still showed a blank page.

    Have any of you guys experienced anything like this or know what the problem might be?

  • #2
    It could be a virus.
    Achkerov kute.

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    • #3
      It could be an encoding thing. Go to View > Encoding. Try Western European (ISO). See if that works.

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      • #4
        If that doesn't fix it, try this:

        Go to Start > Run, and type this in the field: regsvr32 inetcomm.dll

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        • #5
          Many things could be causing this. Do you have Outlook 2003? Do you by any chance have a beta version of Internet Explorer 6.0? The first thing would be to go to windows update and install ALL the critical patches and anything else that seems important.

          The next step would be to install all the latest office patches from office update.

          Here's one patch that might fix your problem if you have outlook 03 but I would do office update first.
          this post = teh win.

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          • #6
            Oh one more simple thing to try ... flush your IE cache (in internet explorer, go to tools, internet options, and "delete files", mark delete all offline content, and choose OK). I know it sounds unrelated but you'll be amazed at what kinds of things affect each other in windows
            this post = teh win.

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            • #7
              Originally posted by Seapahn
              Oh one more simple thing to try ... flush your IE cache (in internet explorer, go to tools, internet options, and "delete files", mark delete all offline content, and choose OK). I know it sounds unrelated but you'll be amazed at what kinds of things affect each other in windows
              Why is this suggestion almost always given when somebody has a problem with their internet?
              I'm not being sarcastic, I truly want to know.

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              • #8
                With Windows (well, with most Microsoft apps), IE is used as the main user interface front end. I suspect outlook uses IE to display most html-enabled emails. When the IE cache gets full, it starts to have some strange behavior. I know this was in fact the case with some of the beta versions of IE 6.0 but it seems to have been fixed with the release version.

                So that's why when "strange" user-interface related things happen in MS applications it is often natural to assume IE may be to blame. One strange problem that I had for a while was that I could not right click and save any image as a "jpg" or "gif". Everything defaulted to BMP! This was the case both in IE and outlook (at times not always). Also, I couldn't right click and see the file size for example ... well, guess what?! it was solved after I emptied my IE cache.

                Again, I don't know if that is what fixed it or if there was another problem. I have also had the problem with outlook displaying blank emails and somehow it fixed itself after a reset (I think... didn't pay too much attention to it).

                It could also be that the outlook data file is getting too large ... I would try deleting some old emails (big ones at least) or creating another data file and moving some of the old emails into that one.
                this post = teh win.

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                • #9
                  Because it seems to be the easiest thing to check and it doesn't have any bad consequences / side-effects. But I am pretty sure the re-registration with the .dll file works.

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                  • #10
                    omg dan i love you man. that regserv thing worked
                    anyway. thanks a lot bro.
                    and thanks a lot to everyone else too

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