Well, as most of you know, I finally found a job. My uncle owns a Discount Tire Centers, and I finally agreed to drive 45 minutes, and work with him. However, there's a little problem. I can never get along with my manager.
My uncle, the owner, is usually here 6 days out of the week. Just like me. Except, he bought a new location, and he hasn't been around much lately. Which only leaves me and the manager. The manager is also Armenian, and is 24. Usually, he's really cool. Everyone around here jokes around, but sometimes, it's just too much to deal with.
The thing is, whenever I go to him for questions, he gets irritated. I mean, I'm new here, this is my first time working in a tire shop, I still don't know a lot. So, I see nothing wrong with asking him a lot of questions. I'm still learning all these car parts, it's pretty hard. But, he doesn't see that. He thinks I repeat questions too much, he says I ask him when he's busy, etc.
Well, let me tell you. If the customer is waiting, and I have an important question, and my manager is on the phone, and is ON HOLD, and I ask a quick question, isn't it logical for him to quickly help me out? When I first started, I'd ask, "Do we stock these tires?", and it was a simple yes or no, but instead he'd reply back, "Can't you see I'm busy?!" - and just put me down in front of the customer.
Also, when customers call the store and ask for tire prices, and I give it to them, he used to get mad and say, "I'm sick of you not talking to them the right way! Why don't you ask them 'How does the price sound to you'? I'm sick of customers not coming in because of you. I don't want to lose customers because of you!"
First of all, he's not here to see how much tires I'm selling. I've been working here for a month, a true beginner, and I've probably sold more tires than him. I don't give up as quick as he does. I'm more reasonable with the customers. Also, this is my uncle's tire shop. Don't talk to me like YOU'RE the boss. I don't run and tell my uncle what happens, and it's WAY more than I'm saying to you all now, because I don't want him to lose his job. Honestly, he's done so much, I could have him fired. But, I won't.
Every day, there's a problem. A few weeks ago, I had two customers calling, both on hold while I was looking up tires for them, and two customers were in the store, impatiently waiting. I was looking for my manager, and found him sitting in my UNCLE'S office, on the phone with his friend. If I even SIT down around my manager, he'll say something about it. But THAT pissed me off. I was so busy, with no time, and he took his time on the phone. Luckily, I took care of it.
And just right now, I walked in to the front of the shop, and I left the door a LITTLE bit open. My manager closed it, as he was sitting down watching the World Cup, and said, "Again, you didn't close the door. I'm sick of you leaving it open! The air conditioner is on!" I laughed, because it was so stupid to fight over, and I said, "Fuck." Then the phone rang, and I said, "The phone's ringing" - trying to piss him off, as in HE should pick it up. When he got up, he told me I should watch my mouth. When he was done, he said he didn't appreciate the way I talked to him. I told him I didn't cuss AT him, it was just to myself, and that he should stop fighting over leaving a door open. We got into a real big argument, and I lashed out and got even more irritated. Then, we got into an argument about how I don't handle my own customers. According to him, if I talk to the customer first, he's my customer, and I can't have my manager help me on it. That's stupid. Sometimes I don't know how to take care of it, and I need his help on it. After all, it's been a month I'm here. I'm not Superman. I don't know mechanical things yet.
He also throws a lot of things at me. To make his work easy, I have to clean. I have to call part stores. I have to do everything. I mean, I'll do it, I don't mind. But when it's HIS job, HIS customer, and HE has to call the part stores, he makes me do it. Even when I'm busy. That's so unfair. Sometimes, I need time to do my work. I'm busy, too. Why can't HE call? Why do I have to do all his work?
I really sound mean right now, like I'm mad because I do all the work, but that's not it. You really don't know how he treats me. Sometimes, it's way too unfair. And I don't wanna tell my uncle just yet, because it's just not cool. Plus, a few minutes later, everything between me and him is cool. I just hate it when he acts this way.
My uncle, the owner, is usually here 6 days out of the week. Just like me. Except, he bought a new location, and he hasn't been around much lately. Which only leaves me and the manager. The manager is also Armenian, and is 24. Usually, he's really cool. Everyone around here jokes around, but sometimes, it's just too much to deal with.
The thing is, whenever I go to him for questions, he gets irritated. I mean, I'm new here, this is my first time working in a tire shop, I still don't know a lot. So, I see nothing wrong with asking him a lot of questions. I'm still learning all these car parts, it's pretty hard. But, he doesn't see that. He thinks I repeat questions too much, he says I ask him when he's busy, etc.
Well, let me tell you. If the customer is waiting, and I have an important question, and my manager is on the phone, and is ON HOLD, and I ask a quick question, isn't it logical for him to quickly help me out? When I first started, I'd ask, "Do we stock these tires?", and it was a simple yes or no, but instead he'd reply back, "Can't you see I'm busy?!" - and just put me down in front of the customer.
Also, when customers call the store and ask for tire prices, and I give it to them, he used to get mad and say, "I'm sick of you not talking to them the right way! Why don't you ask them 'How does the price sound to you'? I'm sick of customers not coming in because of you. I don't want to lose customers because of you!"
First of all, he's not here to see how much tires I'm selling. I've been working here for a month, a true beginner, and I've probably sold more tires than him. I don't give up as quick as he does. I'm more reasonable with the customers. Also, this is my uncle's tire shop. Don't talk to me like YOU'RE the boss. I don't run and tell my uncle what happens, and it's WAY more than I'm saying to you all now, because I don't want him to lose his job. Honestly, he's done so much, I could have him fired. But, I won't.
Every day, there's a problem. A few weeks ago, I had two customers calling, both on hold while I was looking up tires for them, and two customers were in the store, impatiently waiting. I was looking for my manager, and found him sitting in my UNCLE'S office, on the phone with his friend. If I even SIT down around my manager, he'll say something about it. But THAT pissed me off. I was so busy, with no time, and he took his time on the phone. Luckily, I took care of it.
And just right now, I walked in to the front of the shop, and I left the door a LITTLE bit open. My manager closed it, as he was sitting down watching the World Cup, and said, "Again, you didn't close the door. I'm sick of you leaving it open! The air conditioner is on!" I laughed, because it was so stupid to fight over, and I said, "Fuck." Then the phone rang, and I said, "The phone's ringing" - trying to piss him off, as in HE should pick it up. When he got up, he told me I should watch my mouth. When he was done, he said he didn't appreciate the way I talked to him. I told him I didn't cuss AT him, it was just to myself, and that he should stop fighting over leaving a door open. We got into a real big argument, and I lashed out and got even more irritated. Then, we got into an argument about how I don't handle my own customers. According to him, if I talk to the customer first, he's my customer, and I can't have my manager help me on it. That's stupid. Sometimes I don't know how to take care of it, and I need his help on it. After all, it's been a month I'm here. I'm not Superman. I don't know mechanical things yet.
He also throws a lot of things at me. To make his work easy, I have to clean. I have to call part stores. I have to do everything. I mean, I'll do it, I don't mind. But when it's HIS job, HIS customer, and HE has to call the part stores, he makes me do it. Even when I'm busy. That's so unfair. Sometimes, I need time to do my work. I'm busy, too. Why can't HE call? Why do I have to do all his work?
I really sound mean right now, like I'm mad because I do all the work, but that's not it. You really don't know how he treats me. Sometimes, it's way too unfair. And I don't wanna tell my uncle just yet, because it's just not cool. Plus, a few minutes later, everything between me and him is cool. I just hate it when he acts this way.
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